Frequently Asked Questions
FAQ
Is it safe to buy at Blox Brasil?
Yes! We have already made over 100,000 sales on our website and we are committed to offering a safe and quality service. Our team is always ready to help you with any questions or problems.
If you still have doubts, you can check the opinion of our customers on our reviews page and on our social networks.
Is Blox Brasil really a company?
Yes, Blox Brasil operates under the company Blox Brasil LTDA, CNPJ 57.504.973/0001-85, duly registered with the competent authorities.
Where is Blox Brasil located?
Our address is: Rua Juracy Magalhães, 560, Ponto Central, Feira de Santana - Bahia, ZIP 44075-115.
How can I contact support?
You can contact our support team through the contact page on our website or by sending an email to contato@bloxbrasil.com.br. Our team is ready to help you with any questions or problems.
Is the product delivery automatic?
It depends on the product. Accounts are delivered instantly after confirmation.
Items and gems are delivered manually, which usually doesn't take more than a few minutes.
Do we have sales experience?
Our team has a long track record in the digital game items and accounts sales market, operating since 2013 with over 700,000 sales completed across various platforms and marketplaces. Over the years, we have developed deep knowledge about the gamer audience, adjusting our processes to ensure fast and secure transactions. Each sale is handled with care, ensuring efficient product delivery. We prioritize security at every stage, ensuring our customers have a smooth experience. With thousands of satisfied customers, we remain committed to offering quality and trustworthy service.
Where can I get discount coupons?
You can get discount coupons by following our channels and social networks, such as Discord and Instagram. There, we share exclusive offers and promotions for our followers.
Am I entitled to a refund for regret?
No, due to the digital nature of our products, such as accounts, gems and electronic game items, we do not offer refunds. After purchase confirmation, accounts are delivered instantly and items manually, making returns impossible.
Can I change the account name?
Yes, you can change the display name of the account to whatever you prefer, customizing your gaming experience.
Are the accounts global? Can I play with my friends?
Yes, the accounts are global, which means you can play with your friends anywhere, without region restrictions.
Can I cancel my purchase?
If there is any problem with the delivery of items or accounts purchased, contact our support team immediately. We will resolve the problem as quickly as possible.
Does the platform store my personal data?
We do not store users' personal data beyond what is necessary to ensure transaction security. We respect our customers' privacy and follow strict data protection practices.